Pages

Thursday, January 25, 2018

Top Skills That A Good Certified Hotel Administrator Must Possess

By Stephen Ellis


Working in a hotel is something that requires a lot of expertise in the area of hospitality, finance, food and beverage making among others. The administrator is responsible for the entire operations of a firm and has to be versatile. A junk of responsibilities requires someone to move outside the box and work harder to attain the goals of the hotel. To get the certified hotel administrator, one has to demonstrate some skills that are crucial for the certification. The skills include the following.

Ability to manage human resources. To get the certification, one needs to possess competencies in human resource management effectively. One will have a pool or responsibilities which include determination of manpower needs of the hotel, hiring and terminating of employees. Also, ensure that they remain productive by carrying out motivation and reward procedures while also issuing daily lodging responsibilities to designated staff.

Property management. The administrator will be in charge of all operations which also includes preparations of beverages and varying lodging activities. Ensure that every person that is in a given department has responsibilities properly highlighted. Employees to whom the duty is delegated can effectively report to you regarding the status of the property after a given period. Keep good records of new arrivals and changes in the value of every asset that comes in the organization.

Decision making. Many issues and activities that will be done may require that you to decide on whether or not to carry out a given task. Know the rightful procedure of making decisions by using adequate information so that quality of the judgment that one makes is not compromised. Try to include others in every process of making decisions to make it more acceptable to other team members.

Practical skills. Having some hands-on experience in doing some chores is ideal for your working in a hotel. Know how to do some simple things that may matter such as making follow-ups and even cooking. You can then easily determine flaws in the process when something goes bad. Physically take part in performing some tasks with other members of a department. You can easily realize the need in a given department.

Share past experiences with others. Capacity building is critical for the development of human resources. Sometimes workers want to be motivated by your talking to them about your experience in the managerial position. When they understand the hardships that you went through with your success and achievement over time, some will change their attitude. Most will get motivated to work even better to attain their objectives.

Keeping pace with change is critical. The level of expertise that the hotel administrator has is something that must be improved now and then due to the changing nature of the industry practices. Many processes come up which may be entirely new, and to be efficient, one will be required to do a lot of continuous improvement.

Hospitality industry requires people with competencies that are beneficial. Possession of the above skills makes one be effective in the operations. The certification should be an encouragement to work harder towards the overall enrichment of your career and the organization.




About the Author:



0 comments:

Post a Comment

Share

Twitter Delicious Facebook Digg Stumbleupon Favorites More