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Sunday, March 29, 2015

How To Perform Active Directory Password Reset

By Zelma Hurley


Many firms these days have become very reliant on the use of computers. They tend to make the tasks that employees have to perform a lot easier and a lot faster too. Making sure that employees have proper access to these work stations every time us very important.

Since most of the data that are being handled and processed in these work stations are sensitive ones, it is important that they get protected by some passcode. There are instances though that one might forget the log in information. It is during times like these when Active Directory Password Reset can help.

Issues like these are often being handled by technician that the company has employed. There are specific hep desk centers in the premises that employees have to call and refer to every time an issue like this pops up. Part of their routine is to ensure that no employee is locked out of his work station.

One of the downsides of referring to the help desks every time though is that the length of time that it would take them to fix this issue may take a little longer. Often, they have to do a step by step process to resolve the problem. Tickets are often created and in most cases, turnaround time is 24 hours.

This is also the reason that most establishments are trying to find new solutions that would address these issues better as faster to. The right solution takes a short time to take effect, this means that within minutes, the issues is fixed, then downtime is avoided, as well as productivity loss.

Firms should aim at making it possible for their employees to reset their passwords through self service methods. This is done through using the windows active directory. This would mean that they do not need to call the helpdesk. No ticket is necessary. Reset is done at a shorter time.

It has been found out the many of the technical issues that employees tend to send to help desk involved resetting passwords. Losing their login information often constitutes majority of the work that the technicians have to attend to. With a self-help option though, these numbers can be significantly reduced.

It is actually easy for one to get the login details reset in the event that he forgets them. If using the windows system, pressing the Ctrl+Alt+Del keys would allow one to get to the directory option. Here, there is a choice to change the security code. This often fixes the login issue.

To protect pertinent data from unauthorized access by other personnel, additional security features can be added when one attempts to get some security resetting done. For domain users, answering a certain set of validation questions may be needed in order for the changes to take effect. Then, he would be the only one that knows the right answers.

These tools are available these days either paid or for free. Of course, paid ones would have better features. Do check their free trial versions first trough before you sign up. Then, you are sure that what you get is indeed the right solution for your business needs.




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