Pages

Saturday, July 15, 2017

Why All Businesses Should Invest In Augmented Reality App Development

By Margaret West


In the last 2 decades, businesses have steadily adopted digital advertising as part of their overall marketing campaigns. More recently, augmented reality (AR) has slowly made inroads into the marketing landscape. From offering customized solutions to increasing real-time interaction, the concept has vastly changed the paradigm of how businesses function. This is why you might want to familiarize yourself with the potential areas of application before you can start thinking about augmented reality app development.

Most consumers will usually want to view different variations of a product before making a purchase. Giving your customers the opportunity to scan products with AR is a good way to use their imagination in providing a virtual experience of your merchandise. This tactic can be employed for all types of products, from fashion items to food. So if you're seeking to boost customer engagement, AR can help you inject a digital element into your products.

Augmented reality has opened up a whole new range of possibilities when it comes to displaying ads. Traditionally, ads have usually been displayed on 2D interfaces. But thanks to the advanced features offered by AR technology, one can now make their ads jump of the page, quite literally. As a result, your viewers will be able to see ads in their peripheral vision, besides seeing those directly ahead of them.

Getting people into your premises is only half the battle; you have to make their overall experience a positive one if you're going to establish a fruitful relationship. With AR apps, you can easily enhance the in-store experience for your customers. For instance, providing them with virtual floor plans and directions will help them navigate the space and locate whatever they want. All this information can be viewed on a smartphone, and most people already own such devices.

While it's easy to visualize products and see them in action when one visits a brick-and-mortar store, the same can't be said of online shoppers. Fortunately, augmented reality offers an easy solution by making it possible to showcase items from all dimensions. So if you're an e-commerce merchant, think of how you could use the technology to make your products easier to understand in the eyes of potential customers.

With augmented reality apps, one can easily lure customers into their premises, and encourage them to explore within by adding fun elements into the process. These could be filters, animations or interactions that relate to everyday objects, but which somewhat relate to the brand. A good way to start would be to enable customers unlock special prizes in certain parts of the store, or offering gifts for those who use the app while checking in.

When it comes to providing real-time customer support, nothing beats augmented reality. Your reps can easily guide customers visually through different processes, thanks to the ability to connect with them via web/mobile. This would not only paint a clearer picture of what the customer is dealing with, but also make the support process much more efficient.

Although AR technology is still in its infancy stages, you can still start taking advantage of it. And you don't even need to re-invent the wheel; you could simply take advantage of solutions that already exist by making them relevant to your business. Whatever you do, your aim should be to enhance the experience of your customers and push them further into the conversion funnel.




About the Author:



0 comments:

Post a Comment

Share

Twitter Delicious Facebook Digg Stumbleupon Favorites More