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Sunday, January 19, 2014

Gain ISO Certification With The Help Of An As9100 Consultant

By Judy Sullivan


Business management is a constantly shifting field as leaders seek the most effective way to run a company in the pursuit of success. From 1070 forward, the movement was in the understanding and implementation of a solid quality management program. With so many different ideas of what such a program really is, an as9100 consultant is crucial to gaining recognition as an ISO compliant organization.

The driving force behind the quality movement in the United States was the successful introduction of foreign products that were becoming increasingly more desirable to Americans than domestic products. Aided by the demand for smaller, more fuel efficient vehicles in the wake of the oil crisis, Japanese cars rapidly gained market share, and so did stereo equipment and televisions. The superiority of American manufacturing was under threat.

Ironically, the source of the successful transition in Japanese production a reputation for poor quality to benchmark ranks came from two American management experts who had been largely ignored in their homeland. Doctors Deming and Juran worked with the Union of Japanese Scientists and Engineers to establish a nation-wide approach to manufacturing and service delivery. They proposed management that worked closely with workers and a statistical approach to operations.

Throughout all the various ways to implement a focus on quality there is a central theme that has fundamentally changed the definition of quality and the method for incorporating into a business. It is the notion that quality is defined by the customer, and consistency in product or service is the implementation key. While consistency alone does not yield quality, a quality product or service must be produced consistently.

The international community also had a vest interest in ensuring products and services were acceptable to all consumers, to facilitate a growing international trade. This began with an organization charged to develop guidelines to help manufacturers and service providers with a guide. The release of ISO standards in 1987 marked an internationally accept set of guidelines for manufacturing products and delivering services.

In industries like aviation, which enjoyed a great reputation for safety, standardization was essential for competition between carriers. All flying operations were conducted by checklist, ensuring consistent operations internationally. Support functions, however, were conducted independently in each country, with greatly varying processes, and the performance of these functions could greatly impact flight operations.

The aviation standard addresses every part of the delivery of air transportation, including employee training and documentation, passenger and cargo operations and the actual aircraft operation and maintenance. This is a very large and complex set of processes that must all operate in harmony for the consumer to receive comfortable timely air travel. It also helps companies focus on things the consumer interests while keeping the business efficient.

Gaining certification under ISO criterion requires a dedicated approach to company wide analysis, a will to change what is necessary and a vigilance to maintain the level of performance. Ensuring compliance with all the requirements of the standard, implanting change while operating the business can be difficult. Engaging with an as9100 consultant can make the certification process a straightforward successful effort.




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